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Microsoft Dynamics CRM 2017-02-10T22:05:17+00:00

Microsoft Dynamics CRM

CRM_data_viz2

Integrated Sales, Marketing and Customer Service

With attention spans of consumers shrinking to fractions of a second, every single impression counts.

We live in a world rich with data. Data about companies. Data about people. If your organization isn’t able to harness, analyze and deploy that data, your competitors will.

That’s why growing companies need a reliable CRM system and architecture that will drive amazing experiences to help you book more business through teams working better (and smarter) together.

Start Making Better Decisions with Data

Collaborating Across the Organization

Sales

Win Faster

See everything you need so you can sell smarter and faster while you’re on the go. Touch-first mobile apps provide a consistent experience across any devices letting you update important data and get real-time insight on the metrics that matter most.

  • Stay productive with smartphone capabilities
  • Manage your accounts with ease
  • See social data insights to prep for meetings
  • Gather analytics on your sales process

Marketing

Engage Customers

Engage customers with personalized, multichannel campaigns. Design materials that will reach your audience and manage campaigns in a single window—across email, social media, events, and direct mail.

  • Manage your leads and assign unique scoring to nuture for sales
  • Mange your marketing resources in a centralized location
  • Dive into the world of social media and collecting sentiment
  • Analyze marketing effectiveness

Service

Earn Loyalty

Enable customer service engagement across web, social, chat, mobile, and phone, including customer self-service and social care. Provide channel context for personalized service with minimal customer effort using Parature and Microsoft Dynamics CRM.

  • Unify your service desk
  • Access enterprise case management
  • Grow your internal knowledge base
  • Field customer service via social media channels
Break Down Department Silos. Contact Us.

Ways to Deploy CRM

CRM_Mode_cloud

Online

Deploy your organization in the cloud for ultimate data flexibility

CRM_Mode_onprem

On-Premise

Keep data more private with an on-premise solution

CRM_Mode_hybrid

Hybrid

On-premise architecture with cloud-like flexibility

Discover What Deployment Fits Your Organization

Microsoft Dynamics CRM 2016 offers several different license levels (CALs): Essential, Basic, and Professional.  Each level grants an increasingly wider spectrum of use rights. This licensing flexibility enables customers to license the solution based on how their users use Microsoft Dynamics CRM functionality and mix-and-match these licenses within a deployment.

Talk with our experts so you can make sure you are maximizing your investment in CRM. 

Learn More About Dynamics CRM Through Insights and White Papers

Still Looking for Answers about Dynamics CRM? Contact Us.

Schedule a Demo

What’s the ROI?

~770%

For every dollar spent on investing in CRM, research has shown it generates around $8 in revenue. That’s only if you understand your system, its capabilities, your staff is trained and data stays maintained. That’s why starting with a demo is important. You can see all the features upfront and make a determination based on the needs of your organization.

Did You Know…

70%

of CRM implementations FAIL.

That’s because companies often take shortcuts without getting a good understanding of the needs of their organization and the features of a CRM implementation. Getting a solid demo that matches your requirements with product features will start your implementation off on the right foot that will give it the best chance at success.

Realize Powerful ROI. Avoid Failure. Get a Customized Demo